Case Studies

Real companies.Measurable results.

See how companies across logistics, FMCG, and enterprise technology use Truvixx's verification platform to eliminate fraud, protect their operations, and build a workforce they can trust.

2,000+

Companies on platform

1M+

Verifications completed

<24 hrs

Average turnaround

DPDP Act

Compliant by design

Driver VerificationFMCG & FMCD Distribution

How a Leading FMCG Distributor Eliminated Driver Fraud and Cut Onboarding Time by 68%

With 3,200 delivery drivers across 14 states, a top FMCG distributor was losing millions annually to licence fraud, delivery theft, and compliance failures. Truvixx's Driver Verification Platform changed that in 90 days.

SectorFMCG / FMCD Distribution
Fleet size3,200+ drivers
Geography14 states, 180+ cities
Hiring rate120 new drivers/month
SolutionTruvixx Driver Verification Platform

Key outcomes

94%

Reduction in fraudulent DL submissions in first 90 days

₹2.8 Cr

Estimated theft and fraud losses prevented in Year 1

68%

Reduction in driver onboarding time (10 days → 3.2 days avg.)

100%

Active fleet covered by continuous DL monitoring

Zero

MV Act compliance incidents in 12 months post-implementation

11%

Existing fleet flagged for DL irregularities in retrospective audit

The challenge

What wasn't working

As a fast-growing distributor handling high-value FMCG and consumer electronics (FMCD) deliveries, the company faced a verification crisis that was directly impacting their bottom line and brand reputation.

Rampant licence fraud

Manual DL checks were catching fewer than 30% of fraudulent submissions. Drivers were presenting forged licences, shared licences, and licences for the wrong vehicle class. An estimated 11% of the active fleet had a DL irregularity.

Delivery theft and trust failures

High-value FMCD deliveries (TVs, appliances, smartphones) were experiencing a theft rate 3× the industry average. Post-incident investigations frequently revealed that the responsible driver had an undisclosed criminal history.

Slow, manual onboarding

The existing verification process involved physical document collection, manual cross-referencing, and 7–10 day turnarounds. Drivers were being conditionally activated before checks completed, defeating the purpose of verification.

MV Act compliance exposure

Under the Motor Vehicles (Amendment) Act 2019, transport aggregators and fleet operators face direct liability for accidents caused by improperly verified drivers. The company had no documented verification programme — a significant legal exposure.

The Truvixx solution

End-to-end verification — no engineering required

Truvixx deployed its end-to-end Driver Verification Platform — a complete, dashboard-based solution that required no engineering work from the client's operations team. The platform was live in 14 days.

01

Digital driver onboarding portal

New drivers self-submit their details through Truvixx's branded mobile-first portal — no paperwork, no physical document collection. The portal guides drivers through Aadhaar OTP consent, DL number submission, and selfie capture.

02

Automated multi-layer verification

Truvixx's platform runs the complete driver check suite simultaneously: Aadhaar e-KYC identity verification, live selfie liveness match, Sarathi database DL validation (number, class, expiry, suspension status), eChallan unpaid fine check, multi-state court record search, and physical address field visit for high-value route drivers.

03

Operations dashboard with status tracking

The HR and fleet operations team monitors every driver's verification status in real time through the Truvixx dashboard — no email chains, no status calls. Filters by city, depot, status, and check type. Activation is blocked until mandatory checks clear.

04

Automated activation gates

The platform enforces configurable activation gates: a driver cannot be marked active in the system until their DL check, identity check, and criminal check return clear results. The operations manager receives an alert the moment a driver clears — or a flag if something requires review.

05

Continuous monitoring for active fleet

Truvixx's continuous monitoring runs monthly checks on every active driver's DL status (expiry, suspension, new violations) and flags changes automatically. The company's compliance team no longer manually tracks DL renewal dates across 3,200 drivers.

Verification checks used

  • Aadhaar OTP Identity Verification
  • Liveness Selfie Match
  • Sarathi DL Validation (class, expiry, suspension)
  • eChallan & Traffic Violation Check
  • Multi-state Criminal Background Check
  • Physical Address Verification
  • Continuous DL Status Monitoring

Powered by

Truvixx Verification Platform

The results

Measurable outcomes in 90 days

94%

Reduction in fraudulent DL submissions in first 90 days

₹2.8 Cr

Estimated theft and fraud losses prevented in Year 1

68%

Reduction in driver onboarding time (10 days → 3.2 days avg.)

100%

Active fleet covered by continuous DL monitoring

Zero

MV Act compliance incidents in 12 months post-implementation

11%

Existing fleet flagged for DL irregularities in retrospective audit

We assumed our operations team was doing due diligence on drivers. When Truvixx ran a retrospective check on our existing fleet, 11% came back with DL issues. That number shocked us — and it told us exactly why our theft numbers were what they were. Truvixx didn't just solve our onboarding problem; it showed us the problem we didn't know we had.

Head of Supply Chain Operations

Leading FMCG Distributor, South India

Employee VerificationTechnology & Enterprise

How a 4,000-Person Tech Company Caught 1 in 5 Hires Misrepresenting Their Background

A fast-scaling technology firm with aggressive hiring targets was onboarding 450+ people a quarter — with no systematic verification in place. When they launched Truvixx's Employee Verification Platform, the results were immediate and alarming.

SectorTechnology Services
Headcount4,000+ employees
Hiring rate450+ hires per quarter
GeographyBengaluru, Pune, Hyderabad, Chennai
SolutionTruvixx Employee Verification Platform

Key outcomes

21%

Of candidates had at least one significant discrepancy

7.4%

Critical findings — fabricated employers, forged degrees, undisclosed convictions

₹4.5 Cr

Estimated annual fraud and mis-hire cost avoided

3.1×

Faster average verification turnaround vs. previous process

100%

DPDP Act-compliant consent documentation from Day 1

300+

Contractor staff verified and brought into the programme in first quarter

The challenge

What wasn't working

Rapid headcount growth had outpaced the company's ability to verify who they were hiring. The HR team was processing offers under intense time pressure, with verification treated as a formality rather than a control.

Credential fraud at scale

Candidates were inflating experience by 2–4 years, fabricating prior employers, and submitting degree certificates from unrecognised or non-existent institutions. Without systematic checks, these candidates cleared hiring and were placed in senior roles.

Identity gaps and proxy hiring

In a high-volume remote hiring environment, the company had no identity verification step. Several incidents of proxy candidates — where a different person reported to work than had been interviewed — were discovered only after onboarding.

DPDP Act compliance risk

The company's background check process (where it existed) used general employment contract clauses as consent — not DPDP Act-compliant purpose-specific consent forms. The HR leadership team had identified this as a priority compliance gap.

No visibility into vendor workforce

Beyond direct employees, the company engaged 300+ contractors and vendor staff. These individuals had access to client systems and office premises but had never been verified — a risk that the security and legal team flagged repeatedly.

The Truvixx solution

End-to-end verification — no engineering required

Truvixx deployed its Employee Verification Platform as a complete, end-to-end solution integrated into the company's existing HR workflow. The HR team manages everything through the Truvixx platform — no technical implementation required.

01

Candidate verification portal

Offer-accepted candidates receive an automated invitation to Truvixx's candidate portal. They complete their verification submission — including DPDP Act-compliant consent, document upload, and employment history — entirely online, on mobile or desktop. HR sees status in real time.

02

Identity and liveness verification

Every candidate undergoes Aadhaar OTP e-KYC and a live selfie face match before any other check runs. This step eliminated proxy hiring: the person consenting to the check is confirmed as the person who cleared the interview process.

03

Employment and education verification

Truvixx verifies every declared employer (dates, designation, EPF cross-reference) and every degree (UGC recognition, institution records, DigiLocker where available). HR receives a structured report showing exactly what was verified and what any discrepancy was — not just a pass/fail verdict.

04

Criminal and compliance screening

Multi-state court record search covering all states where the candidate has lived or worked. For senior roles, compliance screening against SEBI enforcement, ED watchlists, and adverse media databases is added automatically based on the role tier defined in the HR system.

05

HR dashboard and adjudication workflow

The HR team manages discrepancies directly in the Truvixx platform — viewing findings, uploading candidate responses, and recording adjudication decisions. Every decision is documented automatically, giving the company a full audit trail for DPDP Act compliance and legal protection.

Verification checks used

  • Aadhaar OTP Identity Verification
  • Live Selfie & Face Match
  • Employment History Verification (EPF cross-reference)
  • Education & Degree Verification (DigiLocker)
  • Multi-state Criminal Court Search
  • Compliance & Adverse Media Screening
  • DPDP Act Consent Management
  • Contractor & Vendor Staff Verification

Powered by

Truvixx Verification Platform

The results

Measurable outcomes in 90 days

21%

Of candidates had at least one significant discrepancy

7.4%

Critical findings — fabricated employers, forged degrees, undisclosed convictions

₹4.5 Cr

Estimated annual fraud and mis-hire cost avoided

3.1×

Faster average verification turnaround vs. previous process

100%

DPDP Act-compliant consent documentation from Day 1

300+

Contractor staff verified and brought into the programme in first quarter

The 21% discrepancy rate was not a surprise to me — it matches what the industry data says. What surprised me was the 7.4% critical rate. One in every 14 people we were hiring had fabricated something material. That's not a small problem. Truvixx gave us the visibility we needed, and the adjudication workflow means our team can handle discrepancies systematically rather than panicking every time a flag comes up.

VP — Human Resources

Technology Services Company, Bengaluru

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